Our licence requires us to confirm who you are before money leaves, and the check normally clears in 9 hours.
Six lines settle who runs the check, how long it takes and where to ask.
Vipsta Casino keeps this short: clear pictures, matching names, and one upload instead of three.
At Vipsta Casino we match one paper to one question, so nothing gets requested twice.
Which points in your account life bring the request, and what each one asks of you.
Vipsta Casino holds licence ALSI-868745 from the Anjouan Offshore Finance Authority, and that licence carries AML duties. Asking where your money comes from is one of them. Treat the request as routine paperwork, not as a suggestion that you have done anything wrong.
Depending on your case, the team may request one or more of these.
Why Was the Capture Refused? A screen capture loses the fine print and the security marks, so the reviewer cannot confirm the card or page is genuine. Lay the original document flat and photograph it Send the full page, edges included
Prove Where You Live Now. Proof of address must be current; a bill from a past year shows where you lived then, not now. Pull a bill issued in the last few months Check the address matches your profile
A Copy They Can Read. Glare, a shaky hand or a cropped corner hides what the reviewer must read, so the file returns. Rest the phone on a steady surface Reframe so all four corners show
Removes the fear that a check is an accusation or a permanent block on your winnings.
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